Department:

Board of Directors with a Chairman(GB)or President(US);

Managing Director(GB)or Chief Executive Officer(US);

Marketing;Production;Finance;Research&Development;Human Resources;

match the job titles:

I buy all the things that the company needs. Purchasing Manager

My job is to make sure that the company has a good image. Public Relations Manager

My job is to find and test new products. Director of Research and development

I’m in charge of the people who sell our products. Sales Director

I type letters, file papers and make appointments for my boss. Secretary

I have general responsibility for the whole company. Managing Director

I make sure we have the products which people want to buy. Marketing Director

I look after the company’s money. Finance Director

I do the books and prepare the balance sheets. Chief Accountant

I’m the company’s people manager. Human Resources Director

I make the products which the company sells. Production Manager

I’m responsible for everything when the boss is away. Assistant General Manager

job interview

Organational structure of the company

Name of the interviewer

departments that interest you

Products/Services

Types of clients

Employee benefits

Company culture

Finance金融，财政 consultancy顾问公司

consultant顾问 Corporation公司

notify 正式通知

During: General questions

Personal details: Education:Qualifications & skills

What are your strengths and weaknesses?Which university did you graduate from?Did you get any honors or awards at your university?What are you qualification?

Closing

Ask 1 or 2 questions based on your pre-interview research

Arrange a call back to get the result

Thank the interview

Say you enjoyed the interview

Resume:

Zhang Fan

94 Yan’an Road, Zhongshan District, Dalian, 116001

Tel:12345678

E-mail: zhangfan@hotmail.com

Job Objective: To teach Intermediate English with emphasis on speaking and listening

Education

2010.09—2010. 09, New York University

New York, the U.S.

Master’s Degree in British Literature

2006.09—2010.07

Dalian University of Foreign Languages

Dalian, China

Bachelor’s Degree in English Literature and Linguistics

Major Courses

Phonology, Semantics, Syntax, Pragmatics, Historical Comparative

Linguistics,Psychological Linguistics, Second Language Acquisition,

Applied Linguistics, Advanced Interpretation, Advanced Writing, An

Introduction to Literature, etc

Related Experience

2009—present Teach College English Intensive Reading:

Book 3 and Book 4,

Dalian University of Technology

Certificates

TEM-8 Certificate for English Majors

Certificate for service in the APEC Summit, 2009

Certificate for Postgraduate Scholarship

Achievements

On the Dean’s List for seven semesters (GPA 4.6 or better)

Qualifications

Good interpersonal skills; good presentation skills; proficiency at

software applications

个人信息，Job Objective: Qualifications ；Working Experience； Education Experience

Business Travel

Buy a ticket,Book a hotel room,Queue at the check-in,Check in their luggage,Go through security,Watch an in-flight movie,Collect their luggage,Go through customs,Take a bus or taxi to a hotel,Check in at the hotel

associate（生意）伙伴 dutiable应纳税的

formalities正式手续 pay duty on为…纳税

Customs declaration form 通关申报表格

Customs

people who haven’t got anything to declare, please go

through the Green Lane?

Your personal belongings are duty-free.

I’m not sure whether my camera needs to be declared or not?

How much duty should I pay on these cigarettes?

Vacancy空房间 dry-cleaning干洗

Settle确定

IDD telephone国际直拨长途电话

Making a reservation in a hotel:

I’d like to book a room for two nights.

May I have a double room with the park view?

When do you serve meals?

I’d like a moderately priced room

Checking in at a hotel:

I have booked a double room in your hotel.

Let me check. Oh, yes, Room 507 is reserved

for you.

Would you please sign your name in the arrival card?

Here’s your key. You room is on the 9th floor.

The porter will take your luggage up.

MEETING

Before a meeting:Distribute the agenda of a meeting;Decide on the topic of a meeting;Arrange seating;Invite participants and confirm attendance;

During a meeting:Make a decision;Collect information and feedback;Write the minutes of a meeting

After a meeting:Distribute the list of action points

Welcoming ：make a welcome speech

Introducing: introduce participants(if necessary)

Please join me in welcoming (name of participant).

We’re pleased to welcome (name of participant).

Opening the meeting: Introducing the Agenda 介绍议程

Have you all received a copy of the agenda?

During the meeting:

Stating the Principal Objectives 阐明会议主要议题

We’re here today to ...

Our main aim today is to ...

Reading the Minutes (notes) of the Last Meeting 宣读上次会议记要

To begin with, I’d like to quickly go through the

minutes of our last meeting.

First, let’s go over the report from the last

meeting, which was held on …

Dealing with Recent Developments 询问近期动态

Moving Forward 转向下一个议题

So, if there is nothing else we need to discuss, let’s move on to today’s agenda.

Shall we move on to the second problem?

Closing the meeting: Summarizing 总结

Before we close today’s meeting, let me just summarize the main points.

Let me quickly go over today’s main points.

Closing the meeting: Finishing Up 结束今日议题

Right, it looks as though we’ve covered the main items.

Closing the meeting: I declare the meeting adjourned/closed.中止

Agenda:For a formal meeting,this document is usually circulated in advance to all participants. For an informal meeting,the agenda may be simply a list of the points that have to be dealt with.

Minutes: is a written record used for future reference.It usually reports details of the time, date and duration of the meeting and the names of the names of those present.

Business Dinner:

Care for:喜欢

Making an invitation:

May we have the pleasure of inviting you to dinner tomorrow?

Yes, with pleasure

Do you feel like going to a Chinese restaurant with us?

Proposing a toast:

Here’s a toast to your good health.

I propose to a prosperous business relationship.

Settling the bill :

Waitress, can I pay with a traveler’s cheque?

I’m afraid not. We can only accept cash.

May I have the bill, please?

Just a moment. I’ll get it ready for you.

Chen: Good morning, Ms Mandel.

Ms. Mandel: Good morning, sit down, please.

Chen: Thank you!

Ms. Mandel: You are Chen Bo, aren’t you? I’m Cathy Mandel, Director of the HR Department.

Chen: Yes, I’m Chen Bo. Nice to meet you, Ms. Mandel.

Ms. Mandel: Nice to meet you, too. I’ve gone through your resume and would like to know more about you.

Chen: Thank you for your interest in me.

Ms. Mandel: To start with, would you like to tell me a bit about yourself?

Chen: Sure. I’m a senior student at GDUF. I expect to graduate this summer. My major is international finance.

Ms. Mandel: So why did you choose our company?

Chen: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned at university.

Ms. Mandel: As a major in international finance, what do you think you can do in consultancy?

Chen: Well, I know how to tackle problems. For example, I know I must first analyze the problem and work out the major cause. Then I will be able to search for ways to solve it from available data.

Ms. Mandel: Sometimes data is not enough. Have you got any relevant experience in this field?

Chen: Last year, during the probationary period, I was involved in the restoration of a factory in Nanjing, I really learned a lot from the experience, especially how to access评估 people’s strengths and abilities.

Ms. Mandel: Can you cope with hard work under pressure and in a tough environment?

Chen: No problem, I don’t care about pressure or the environment as long as I enjoy the work.

Ms. Mandel: Good. Now, do you have any questions to ask?

Chen: Yes, I’ve got one. Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world?

Ms. Mandel: Um, probably. I think you are likely to be sent to work in an overseas branch to get experience later on once you’ve proved your worth.

Chen: Oh, great. If I’m accepted, I will do my best for the company.

Ms. Mandel: I wish you luck! We’ll notify you of our final decision by Friday.

Chen: Thank you! Ms. Mandel. Good-bye.

Ms. Mandel: Goodbye.

(George is going abroad on business. This is his first time traveling abroad. Now he is going through customs.)

Inspector: Good afternoon. May I see your passport, please.

George: of course, here you are.

Inspector: Thank you. What is the purpose of your visit—business or pleasure?

George: Business.

Inspector: I see. How long will you be staying in our country?

George: About a week.

Inspector: Is this your first time in the country?

George: Yes. I’ve been invited by our business associates to attend a trade fair.

Inspector: Fine. Is this all your luggage?

George: Yes, that’s all my luggage, one suitcase and one bag.

Inspector: Do you have anything to declare?

George: I guess not. I mean I’m not quite sure about it. You see, this is my first time…

Inspector: I see. Well, would you mind opening your suitcase?

George: Oh, not at all.

Inspector: Thanks.

(George opens his suitcase. The inspector is inspecting the suitcase, and now he looks at a bag.)

inspector: What’s inside the bag?

George: That’s my laptop computer. Do I have to pay duty on it?

Inspector: No, it’s duty-free?

George: By the way, I’m carrying four packs of cigarettes for my own use. Are they dutiable?

Inspector: No, goods for personal use rather than commercial use are not subject to duty. And they are within the limit.

George: Good. And thanks for the information.

Inspector : All right. Here’s your passport.

George: Is that all the customs formalities?

Inspector: Yes. You’re through now. Have a pleasant stay.

George: Thanks a lot.

W: Good evening, sirs. Welcome to our restaurant

L: Good evening

W: Do you have a reservation?

L: Yes, the name is Lin Qiang.

W: Let me see... Oh, yes, we’ve been expecting you, Mr. Lin. Please come this way.

W: Is this table all right?

L: Oh, terrific! It's by the window, and quiet too. It

s exactly what I want because weve got a lot to discuss. Thank you, miss.

W: Not at all. Please make yourselves comfortable.

I’ll be back with the menus and the tea.

L: Thanks.

W: Please excuse me for a while. I’ll be right back to take your order.

W: Are you ready to order now, sirs?

R: Sorry, were still looking at the menu.

L: Waitress, you see, my guest Mr. Rashid is a Muslim,so he doesn’t eat pork, and Mr. Hart is a vegetarian.Could you recommend something for us?

W: Certainly. How about fish for Mr. Rashid? Our Sweet and Sour Fish is very popular with our customers. You can see it here on the menu.

R: Er,It looks good.

W: It tastes good, too. Believe me!

R: Fine, I’ll take it, then.

W: OK, Sweet and Sour Fish. Anything else?

R: Some vegetables please, but I’d like to leave the choice to the order two gentlemen.

W: All right. Mr. Hart, do you care for bean curd?

H: Oh, yes. It’s very nutritious.

W: Yes, and it’s delicious, too. Bean Curd en Casserole is one of our specialties. Would you like to

try it?

H: Good.

W: Bean Curd en Casserole. As for vegetables, we’ve got a choice of mushrooms, Chinese cabbage, chestnuts, bamboo shoots, carrots, potatoes

H: I’d like to have mushrooms and bamboo shoots, please. By the way, please don’t go easy on garlic.

W: No problem. Mushrooms and bamboo shoots.And yourself, Mr. Lin?

L: Sichuan Chicken Cube-lets, please.

W: And what to follow?

L: That’s it for now.

W: OK. Would you like something to drink?

L: Mr. Rashid, Mr. Hart, what would you like to drink?

R: Orange juice please.

H: The same here.

L: OK, orange juice for three, please.

W: Very well, sir. You’ve ordered one Sweet and Sour Fish, Mushroom, one Bamboo Shoots, one Sichuan Chicken Cube-lets and three orange juices. Please wait a moment.

I’ll bring them straight away.

L: Thanks.